Managing Contacts in Rev.io Billing for Use in Rev.io

Creating a contact in Classic Rev.io provides several field options for advanced customization. While you can configure any number of these fields when creating contacts for use in Classic Rev.io, only certain fields are mapped to your Rev.io environment. 

NOTE: This article specifically addresses managing contacts in Classic Rev.io for use in new Rev.io. 


Classic Rev.io Fields Visible in Rev.io

The following Classic Rev.io fields are visible in Rev.io. Entering any information in fields other than the ones listed below can still be essential for your business processes, but the data will not be visible in Rev.io.

No.LabelDefinition
1Contact Type

The contact most recently set as Primary in Classic Rev.io becomes the primary contact in Rev.io.

While Classic Rev.io supports multiple primary contacts, Rev.io supports one primary contact. 
Information Tab
2NameName of the contact.
3PhonePhone number for the contact. 
4Email

Email address for the contact. 

While Classic Rev.io supports multiple email addresses separated by a comma, Rev.io only supports one email address per contact.
Company Tab
5TitleTitle for the contact's role within their organization. 
Address Tab
6Line 1Line 1 for the contact's address.
7Line 2Line 2 for the contact's address.
8CityCity for the contact's address.
9StateState for the contact's address.
10ZipZIP code for the contact's address.
11Zip+4Additional 4 digits of the ZIP code for the contact's address, if applicable.

Fields Visible Only in Rev.io

These fields on the Contact Profile exist only in Rev.io and are not mapped to any fields in Classic Rev.io.

No.LabelDefinition
1CreatedDate and time the contact record was created. This data is collected but not displayed in Classic Rev.io.