System Settings: System Tags

The System Tags category on the System Settings screen allows you to create system tags which will populate in the Select System Tag dropdown, allowing you to easily assign the same tag to multiple customers without having to type the tag name manually each time. These tags can be used to assist with customer management and allow you to see a clear snapshot of the customer account at a glance so you can make decisions quickly.

Each field in the System Tags category is defined below.

LabelDefinition
IDNumerical identifier for the system tag.
TextDescription or name for the system tag.
ColorColor for the system tag. Color options include Blue, DarkBlue, DarkGray, DarkGreen, Gray, Green, LightBlue, LightRed, Orange, Pink, Purple, Red, Teal, and Yellow.
Customer CountNumber of customers with the system tag added to their account.

To add a system tag, click the Add Tag button. A new row displays at the top of the list with New in the ID column. Enter the tag text in the Enter tag text field, select a Color (Blue is selected by default), and click the save icon at the end of the row. The save icon is available once you enter tag text. 

These actions are available in the System Tags category.

  • Create a system tag by clicking the Add Tag button, entering the tag text, selecting a color, and saving the row.
  • Search the system tags by selecting a column from the dropdown above the grid and entering text in the Search field. The list view updates to display records matching your search in the column you selected.
  • Filter the system tags displayed on this view by clicking the Filters button above the grid and selecting from the available filter options. The list view updates to display records matching the filters you selected.
  • Customize which columns display in the list view and the order in which they display by clicking the Arrange button and making the desired changes. See the Arrange Columns article for more information.
  • Edit the system tag by clicking the ellipsis at the end of the row and selecting Edit from the menu options.
  • Delete the system tag by clicking the ellipsis at the end of the row and selecting Delete from the menu options.

For more information about adding tags to customers, see the following article.

Adding Tags to Customer Profiles