Sherweb Integration: Prerequisites

Before configuring the Sherweb integration, ensure the following prerequisites are in place.

Sherweb API Credentials

API credentials must be obtained from the Sherweb Partner Portal before the integration can connect. In the Sherweb Partner Portal, navigate to Security > APIs and locate or create your API credentials. The integration requires the following.

• Client ID - the code shown in the Client ID column. This is not the application name.
• Client Secret - shown only once when the key is created. If you did not save it, generate a new key to obtain a fresh secret.
• Subscription Key - shown in its own column in the Sherweb Partner Portal.

Keep these credentials available during configuration.

Billing Currency

Identify the currency Sherweb bills you in before starting setup. The integration only syncs costs for charges in the currency you select during configuration. If the currency does not match your Sherweb account, no costs will be updated.

Product Catalog Preparation

For the integration to recognize and update your Sherweb products, your product catalog must be prepared as follows.

• Products already linked to Sherweb must have the Sherweb SKU in the SKU/USOC field on the Sherweb vendor line.
• Products not yet linked to Sherweb must have the Sherweb SKU in the Manufacturer Part # field or the External SKU field on the product record.

The Sherweb SKU for each product can be found in the SKU column on a customer's Subscriptions page in the Sherweb Partner Portal. SKU matching is not case-sensitive and ignores extra spaces, but the full SKU must match exactly.

Once your credentials, billing currency, and product catalog are ready, see the Sherweb Integration: Configuration article to complete setup.