Customer Profile: Overview Section - Summary Tab

The Summary tab on the Customer Profile screen contains general information about the customer, including website, identity, address, and type. These fields can be edited easily at any time and generally give a quick insight into the main details for the customer. 

Each field on the Summary tab is defined below.

No.LabelDefinition
1WebsiteURL for the customer's website.
2IdentityIdentity associated with the customer. Identity options include Business and Residential.
3AddressAddress for the customer
4TypeType of customer. Type options include Prospect and Customer.
5CreatedDate and time the customer record was created. This field exists only in PSA.
6EditClick to edit the customer.

These actions are available on the Summary tab.

  • Edit the customer by clicking the Edit Customer button in the header or the Edit button at the bottom of the Summary tab. See the Add/Edit Customers article for more information.
  • Access quick actions for payments, charges, credits, or invoices on the customer account. See the Customer Profile: Quick Actions article for more information.

Tabs in the Overview Section

For information on other tabs in the Overview section of the Customer Profile screen, see the related articles. 

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