Inventory Views: Serial Numbers

The Serial Numbers tab on the Inventory Management screen displays a complete list of all serialized inventory items in your instance, along with their current status, location, product details, and cost. For deployed items, it also shows the customer and asset the item is deployed to. This view allows you to quickly search and filter across all serialized stock in a single place.

The summary tiles above the tabs show your totals for on hand, available, reserved, on order, and deployed inventory. See the Inventory Views: Stock Levels article for definitions.

Each field on the Serial Numbers tab is defined below.

LabelDefinition
Serial NumberThe serial number of the inventory item.
ProductThe name of the product associated with the serial number.
Product TypeThe product type associated with the item.
StatusThe current status of the item. Status options include Available, Reserved, and Deployed.
LocationThe current location of the item, such as a warehouse or vehicle. This is blank for deployed items.
CategoryThe category assigned to the product.
SubcategoryThe subcategory assigned to the product.
CustomerThe customer the item is deployed to. This is blank if the item is not deployed.
AssetThe asset the deployed item is linked to. This is blank if the item is not deployed.
Deployed DateThe date the item was deployed to the customer. This is blank if the item is not deployed.
CostThe cost of the item at the time it was received into inventory.

These actions are available on the Serial Numbers tab.

  • Switch to the Inventory Management Matrix by clicking the Matrix tab at the top of the screen. See the Inventory Views: Matrix article for more information.
  • Switch to the Stock Levels view by clicking the Stock Levels tab. See the Inventory Views: Stock Levels article for more information.
  • Switch to the Inventory Management Reservations list view by clicking the Reservations tab. See the Inventory Views: Reservations article for more information.
  • Switch to the history of inventory actions by clicking the History tab. See the Inventory History article for more information.
  • Search the serial numbers displayed on this tab by selecting a column from the dropdown and entering text in the Search field. The list updates to display only items matching your search.
  • Filter the serial numbers displayed on this tab by clicking the Filters button, selecting options from the Status, Location, Type, Category, and Subcategory dropdowns, and clicking Save. Clear your filters by clicking Reset. 
  • Sort the results in the table by clicking the column label in the table header.
  • Deploy a serial number to a customer by clicking the checkbox at the start of the row for an item with an Available status and clicking the Deploy Inventory button. Items with a Reserved status cannot be deployed. See the Deploying Inventory to a Customer article for more information.
  • View more details for a serialized item, including its movement history, by clicking anywhere in the item’s row. See the View Serial Number Details: Inventory & Product Details and View Serial Number Details: Movement History articles for more information.