View Timesheet: Time Management Section

The Timesheet screen displays time logs entered by the selected tech for the selected week. Selecting an individual time log in the Daily View section allows you to view more details for the log in the Time Management section.

The Time Management section allows you to make changes to time logs for tickets that haven't been closed or sent to Billing.

Each field in the Timesheet Time Management section is defined below.

No.LabelDefinition
1Billing OptionsSelect Billable to indicate that the time entered on the time log is billable. See the Marking Time Logs as Billable article for more information.
2Time Log ReasonReason selected on the time log. Hourly Rate and Product Code on the time log are tied to the Reason. The Reason also includes rate minimums and rounding.
3Actual TimeTime in hours and minutes entered on the time log. This field is read-only.
4Billable TimeTime in hours and minutes entered on the time log that is billable. Billable time is calculated using rate minimums and rounding set by the Reason. This field is read-only.
5Product CodeProduct code for the time log. This field is read-only and populates based on the Reason selected.
6Hourly RateHourly rate for the time log. This field populates based on the Reason selected but can be adjusted manually if the time log is Billable.
7Cancel/SaveClick to cancel/save any changes made to the time log using the Time Management section.

These actions are available in the Timesheet Time Management section.

  • Open a time log in the Time Management section to view and edit details by clicking the desired log or the edit icon in the Daily View section.
  • Click Save to save any changes made to the time log using the Time Management section.

For information on other areas of the Timesheet screen, see the following articles. 

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