Customer Profile: Billing Section - Invoices Tab

The Invoices tab on the Customer Profile screen contains a list of all invoices on the customer record, displaying major details in the list view, including invoice ID, created and due dates, charges, credits, payments, taxes, and total. Invoices are documents given to customers to request payment for purchased goods or services.

Each field on the Invoices tab is defined below.

No.LabelDefinition
1Invoice IDNumerical identifier for the invoice in your database.
2CreatedDate the invoice was created.
3Due DateDate the invoice is due.
4ChargesAmount in dollars and cents of charges on the invoice.
5CreditsAmount in dollars and cents of credits on the invoice.
6PaymentsAmount in dollars and cents of payments for the invoice.
7TaxesAmount in dollars and cents of taxes applied to the invoice.
8TotalAmount in dollars and cents of the total amount owed on the invoice.

The following actions are available on the Invoices tab.

  • Customize which columns display in the list view and the order in which they display by clicking the Arrange button and making the desired changes. See the Arrange Columns article for more information.
  • Sort the results in the table by clicking the column label in the table header.
  • View more details for the invoice by clicking the ellipsis at the end of the row and selecting View from the menu options.
  • Download the invoice as a PDF by clicking the ellipsis at the end of the row and selecting Download from the menu options.
  • Access quick actions for payments, charges, credits, or invoices on the customer account. See the Customer Profile: Quick Actions article for more information.

Tabs in the Billing Section

For information on other tabs in the Billing section of the Customer Profile screen, see the related articles. 

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