Customer Profile: Billing Section - Ledger Tab

The Ledger tab on the Customer Profile screen contains a record of all billing transactions on the customer record, payments, invoices, charges, and credits. The Ledger acts as a log of all financial/billing activity for the customer's account.

Each field on the Ledger tab is defined below.

No.LabelDefinition
1AccountNumerical identifier for the customer account in your database.
2TypeType of transaction. Type options include Charge, Credit, Invoice, and Payment.
3DateDate and time the transaction took place.
4DescriptionDescription of the transaction. 
5ChargeAmount in dollars and cents for any charges in the transaction.
6CreditAmount in dollars and cents for any credits in the transaction.
7BalanceAmount in dollars and cents of the remaining balance due on the customer account.

The following actions are available on the Ledger tab.

  • Export information on this tab by clicking the Export CSV button and selecting whether to export the current page or all data for the Ledger tab. The selected information will download as a .CSV file.
  • Search the transactions displayed on this tab by selecting a column from the dropdown above the grid and entering text in the Search field. The list view updates to display records matching your search in the column you selected. 
  • Customize which columns display in the list view and the order in which they display by clicking the Arrange button and making the desired changes. See the Arrange Columns article for more information.
  • Sort the results in the table by clicking the column label in the table header.
  • View more details for a transaction by clicking the row or the ellipsis at the end of the row and selecting View from the menu options. See the View Transaction Details article for more information.

Tabs in the Billing Section

For information on other tabs in the Billing section of the Customer Profile screen, see the related articles. 

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