Ticket Details: Expenses Tab

The Expenses tab on the Ticket Details screen lists the expenses logged against the ticket, such as mileage, parking, and other travel or job costs. Billable expenses add a line item to the Parts & Labor tab, and all expenses count toward the Expenses category in the Job Costing widget on the ticket.

Each column on the Expenses tab is defined below.

LabelDefinition
CodeExpense code selected for the expense.
NotesNotes entered for the expense. Mileage expenses include the total mileage.
ReceiptIndicates whether a receipt is attached to the expense.
AmountCost of the expense.
ReimbursableIndicates whether the expense is reimbursable to the user who incurred it.
PaidIndicates whether a reimbursable expense has been marked as paid.
BillableIndicates whether the expense is billed to the customer.
ProductProduct catalog item used for the charge on billable expenses.
PriceAmount charged to the customer, including any markup.
Expense ByUser who incurred the expense.
DateDate and time of the expense.

These actions are available on the Expenses tab.

  • Add an expense to the ticket by clicking the Add Expense button. See the Add/Edit Expenses article for more information.
  • View, edit, or delete an expense by clicking the ellipsis at the end of the row and selecting View, Edit, or Delete.
  • Edit the line item that a billable expense adds to the Parts & Labor tab by clicking Edit Expense at the end of its row on that tab. See the Ticket Details: Parts & Labor Tab article for more information.
  • Review how expenses affect the ticket's profitability in the Job Costing widget. See the View Ticket: Stage article for more information.

For more information about expenses, see the following articles.

Add/Edit Expenses
Expenses List View
System Settings: System Tables - Expenses