Add/Edit Assets

The New Asset and Edit Asset screens allow you to enter and edit information related to the customer's asset. 'Assets' in Rev.io are items the customer owns or leases that you service or monitor. These items can include physical equipment, like PCs, laptops, and monitors; digital licenses, like Office 365, Pax8, and Acronis; and telecom assets, like telephone numbers and SIM cards.

Each field on the New/Edit Asset screens is defined below.

LabelDefinition
Select CustomerCustomer record where the asset belongs.
Asset StatusStatus for the asset. Status options include Active and Inactive.
Asset NameName of the asset.
Asset DescriptionDescription of the asset.
Select Asset TypeType for the asset. Type options include Equipment, License, and Other.
Serial NumberSerial number for the asset.
LocationLocation of the asset.
Install DateDate of installation for the asset.
Select ManufacturerManufacturer for the asset. See the System Settings: System Tables - Product Catalog article for more information on configuring manufacturer options.
Manufacturer Part NumberManufacturer part number for the asset.
Manufacturer Warranty ExpExpiration date for the asset's warranty.
Select ProviderProvider for the asset. See the System Settings: System Tables - Product Catalog article for more information on configuring provider options.
Purchase Order NumberIdentifier for the asset's purchase order.
Purchase DatePurchase date for the asset.
Last Service DateLast date of service for the asset.
Next Service DateNext date of service for the asset.
ContactContact for the asset at the customer's company.
NotesNotes for the asset.

These actions are available on the New/Edit Asset screens.

  • Change the status of the asset to Active or Inactive by clicking the Asset Status toggle.
  • Import some details for the asset from the product catalog and avoid duplicating all the item's details manually by clicking the Import from Catalog button. See the Add/Edit Assets - Import from Catalog article for more information.