Contract Details: Ticket History Tab
The Ticket History tab on the Contract Details screen displays every ticket created tied to the specific contract. This tab allows you to review a log of work you've completed and the services you've provided for the contract.
These actions are available on the Ticket History tab.
- Create a new ticket by clicking the New Ticket button and entering the relevant details. See the Create/Edit Tickets article for more information.
- Filter the tickets displayed on this view by clicking the Filter button above the grid and selecting the Hide Closed/Voided Tickets option. This option hides tickets with either a Closed or Void status so you can focus on the tickets that need your attention most.
- Sort the results in the table by clicking the column label in the table header.
- View more details for the ticket by clicking the link in the Ticket ID or Description column. See the View Ticket Details article for more information.
- Edit the ticket by clicking the ellipsis at the end of the row and selecting Edit from the menu options. See the Create/Edit Tickets article for more information.
Tabs on the Contract Details Screen
For information on the tabs at the bottom of the Contract Details screen, see the related articles.