View Asset: Overview Tab

The Overview tab on the asset detail view displays the core details of the asset, organized across four sub-tabs: Asset Description, Manufacturer Info, Device Details, and Additional Information.


Asset Description Tab

The Asset Description tab displays the primary identifying information for the asset.

Each field on the Asset Description tab is defined below.

No.LabelDefinition
1Asset DescriptionDescription of the asset.
2Asset TypeType of asset, such as Equipment or License.
3Serial NumberSerial number of the asset.
4LocationPhysical location of the asset.
5Install DateDate the asset was installed.
6Service ProviderProvider responsible for servicing the asset.

Manufacturer Info Tab

The Manufacturer Info tab displays purchasing and warranty information for the asset.

Each field on the Manufacturer Info tab is defined below.

No.LabelDefinition
1ManufacturerManufacturer of the asset.
2Manufacturer Part NumberManufacturer part number or SKU for the asset.
3Manufacturer Warranty ExpDate the manufacturer warranty expires.
4Purchase ProviderProvider from whom the asset was purchased.
5Purchase Order NumberPurchase order number associated with the asset purchase.
6Purchase DateDate the asset was purchased.
7Last Service DateDate the asset was last serviced.
8Next Service DateDate the asset is next scheduled for service.

Device Details Tab

The Device Details tab displays technical information about the asset, typically populated by an RMM integration or entered manually.

Each field on the Device Details tab is defined below.

No.LabelDefinition
1Operating SystemOperating system installed on the device.
2ModelModel name or number of the device.
3IP AddressIP address of the device.
4MAC AddressMAC address of the device.
5Subnet MaskSubnet mask of the device.
6GatewayDefault gateway of the device.
7ProcessorProcessor installed in the device.
8MemoryAmount of RAM installed in the device.
9Disk StorageStorage capacity of the device.
10Last Boot TimeDate and time the device was last restarted.
11Antivirus StatusCurrent status of antivirus software on the device.
12DomainDomain the device is joined to.
13BIOS VersionBIOS version installed on the device.
14TimezoneTimezone configured on the device.
15RMM URLDirect link to this asset in your RMM portal.

The following actions are available on the Device Details tab.

  • Edit the device details by clicking the Edit button.

Additional Information Tab

The Additional Information tab displays custom fields and firmware information for the asset.

Each field on the Additional Information tab is defined below.

No.LabelDefinition
1Custom FieldsAny custom fields configured for assets in your instance.

Tabs on the Asset Detail View

For information on other tabs on the asset detail view, see the related articles.