View User Details

The View User screen allows you to review all relevant details for individual users in your database, including name, email, title, roles, and user group. A 'user' in Rev.io is anyone who accesses the Rev.io web environment, including reps and techs.

Users can be created in either the legacy Billing application or in Rev.io and will sync across both systems. However, users from legacy Billing will not display in the User Management list view until they log into Rev.io for the first time.

Each field on the View User screen is defined below.

No.LabelDefinition
1Global User IDSystem-generated unique identifier for the user. This value is primarily used for API integrations and can be referenced when making API calls that require a specific user ID. This field cannot be edited.
2Global AdministratorThe Global Administrator label and a checkmark display if the user is a global administrator. See the Managing Global Administrators article for more information.
3Login NameName the user enters to log into the system.
4First NameFirst name of the user.
5Last NameLast name of the user.
6Email AddressEmail address for the user.
7StatusStatus of the user. Status options include Active and Inactive.
8Job TitleJob title for the user.
9License TypeType of license for the user. License options include Full and Field.
10RolesRoles assigned to the user, separated by commas.
11User GroupsUser groups assigned to the user, separated by commas.

These actions are available on the View User screen.

  • Edit the user by clicking the Edit User button at the top of the screen. See the Add/Edit Users article for more information.

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