Core Reports

The Core Reports screen displays the report categories available in Rev.io PSA. When complete, these reports will allow you to filter and sort your data to review the information you need most. 

Each report accessed from the Core Reports screen is defined below.

ReportDefinition
Admin Reports
Active UsersView active users in your database
Inactive UsersView users that have not logged on in X days
Customer Reports
New CustomersView new customers that were added in the last X days
Closed/Lost CustomersView customers that were closed or lost in the last X days
Product Catalog Reports
Product OverridesView products with override charges
Scheduling Reports
Scheduled Tasks by UserView upcoming scheduled tasks organized by user
Service Reports
Open TicketsView all open tickets
Closed TicketsView tickets that were closed in the last X days
Unscheduled TicketsView tickets that have not yet been scheduled
Tickets without Customer ResponseView tickets with no response from the customer in the last X days

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