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8.19.25 Release Notes

Check out the latest updates in Rev.io PSA!


New Features

  • The Rev.io PSA Help Center, accessed by clicking the blue question mark icon in the lower left corner of the screen, now features the Chat option, allowing you to ask questions about the system using an AI chat bot. [ADO-51022]
  • The Rev.iize tool is now available when creating and editing calendar items. When you click the Rev.iize button, Rev.io's in-app AI assistant helps you craft the detailed Notes for the calendar item. [ADO-51714]


Updates

  • When selecting the Email option on the Invoices tab of the customer profile screen, the invoice attachment now displays the invoice name instead of "Download". [ADO-48837]
  • The Customer Portal has been redesigned to be more cohesive with the look and feel of the main Rev.io PSA application. [ADO-47686, 47696, 47698, 50982]
  • The Customer Portal now displays public notes from the Activity tab on the ticket, allowing your customers to read and respond to communications on their tickets. [ADO-47614]


Bug Fixes

  • The grid on the Macros category on the System Settings screen now consistently sorts as expected. [ADO-50900]
  • The Product field now consistently clears to allow you to select new items after successfully adding items from the Parts & Labor tab to the ticket. [ADO-51766]
  • The State field on the New Customer and Edit Customer screens now behaves the same as other required fields on these screens. [ADO-49765]