Check out the latest updates in Rev.io PSA! <h3 class="LexT__h3" dir="ltr">New Features</h3><ul class="LexT__ul"><li value="1" class="LexT__listItem">The Customer Profile screen now features several new tabs that, when fully implemented, will allow you to see additional information for the customer, including Payment History and Portal Users. [ADO-43360]</li></ul> <h3 class="LexT__h3" dir="ltr">Updates</h3><ul class="LexT__ul"><li value="1" class="LexT__listItem">The new Time Management section is now available when selecting permissions for user groups or roles. This section features the 'View other rep's timesheet' permission. [ADO-37985, 34136]</li><li value="2" class="LexT__listItem">The Ticket tab in the System Tables category on the System Settings screen now features the Ticket Type and Severity sections, which allow you to enter, edit, and delete Type and Severity options for tickets. [ADO-29237, 29253]</li><li value="3" class="LexT__listItem">When receiving an email request from a customer, the details from the incoming email now automatically populate the Work Requested field on the ticket. [ADO-30686]</li><li value="4" class="LexT__listItem">The Help link for documentation resources has been updated to point to the Rev.io PSA Documentation Center as expected instead of our previous documentation solution, which we no longer use for Rev.io PSA. [ADO-42811]</li></ul> <h3 class="LexT__h3" dir="ltr" style="text-align: start;">Bug Fixes</h3><ul class="LexT__ul"><li value="1" class="LexT__listItem">When entering or editing System Tables entries for fields on the Ticket tab, the color picker now works correctly as expected. [ADO-42085]</li><li value="2" class="LexT__listItem">You are now consistently prevented from closing any tickets that have active timers running. [ADO-42332]</li></ul>

Check out the latest updates in Rev.io PSA! New Features. The Customer Profile screen now features several new tabs that, when fully implemented, will allow you to see additional information for the customer, including Payment History and Portal Users . [ADO-43360] Updates. The new Time Management section is now available when selecting permissions for user groups or roles. This section features the 'View other rep's timesheet' permission. [ADO-37985, 34136] The T icket tab in the System Tables category on the System Settings screen now features the Ticket Type and Severity sections, which allow you to enter, edit, and delete Type and Severity options for tickets . [ADO-29237, 29253] When receiving an email request from a customer, the details from the incoming email now automatically populate the Work Requested field on the ticket. [ADO-30686] The Help link for documentation resources has been updated to point to the Rev.io PSA Documentation Center as expected instead of our previous documentation solution, which we no longer use for Rev.io PSA. [ADO-42811] Bug Fixes. When entering or editing System Tables entries for fields on the Ticket tab, the color picker now works correctly as expected. [ADO-42085] You are now consistently prevented from closing any tickets that have active timers running. [ADO-42332]

6.3.25 Release Notes

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