---
title: "Workflows: Notifications"
url: "https://help.psarev.io/en/article/workflows-notifications"
language: "en"
last_updated: "2026-06-22T17:47:58.465Z"
---

# Workflows: Notifications

The *Notifications* tab displays all workflow notifications configured for the selected context. Workflow notifications are automated alerts that fire when a specific event occurs in the system, such as a ticket being created or a ticket status being updated. All workflow notifications you have previously built are still in place and accessible from this tab, now organized by context.

![](https://cdn-assets.productfruits.com/fc991d61-83eb-4bda-a497-fb68fd50510e)

Each field on the *Notifications* tab is defined below.

| No. | **Label** | *Definition* |
| --- | --- | --- |
| 1 | **Rule Name** | *Name of the workflow notification.* |
| 2 | **Trigger** | *Module and event that triggers the workflow notification, displayed as Module / Event.* |
| 3 | **Status** | *Current status of the workflow notification. Status options include Active, Inactive, and Incomplete.* |
| 4 | **Created By** | *User who created the workflow notification.* |
| 5 | **Created At** | *Date and time the workflow notification was created.* |

The following actions are available on the *Notifications* tab.

-   Create a new workflow notification by clicking the **Add Notification** button. See the [Create/Edit Workflow Notifications](https://help.psarev.io/en/article/create-edit-workflow-notifications) article for more information.
-   Search for a workflow notification by selecting a column from the dropdown and entering text in the **Search** field.
-   Filter the workflow notifications displayed by clicking the **Filter** button and selecting the desired filter criteria.
-   Sort the results in the table by clicking the column label in the table header.
-   View more details for a workflow notification by clicking the row or by clicking the ellipsis at the end of the row and selecting **View**.
-   Edit a workflow notification by clicking the ellipsis at the end of the row and selecting **Edit**. See the [Create/Edit Workflow Notifications](https://help.psarev.io/en/article/create-edit-workflow-notifications) article for more information.
-   Export a workflow notification by clicking the ellipsis at the end of the row and selecting **Export**.
-   Activate or deactivate a workflow notification by clicking the ellipsis at the end of the row and selecting **Activate** or **Deactivate**.
-   See the [Configuring Billing Email Notifications](https://help.psarev.io/en/article/configuring-billing-workflow-notifications) article for specific instructions for billing invoice email notifications.