---
title: "Rev.io Mobile App: Customer Details"
url: "https://help.psarev.io/en/article/revio-mobile-app-customer-details"
language: "en"
last_updated: "2026-10-22T17:20:54.694Z"
---

# Rev.io Mobile App: Customer Details

The Customer Details screen in the Rev.io Mobile App provides view-only access to key customer information for quick reference while you work. From this screen, you can review customer details, contacts, and related information to gain context on open tickets and activities without modifying customer records. At this time, custom fields created for customers do not display in the Rev.io Mobile app.

1.  View the **Customer Name**, **Status**, and tags.
2.  View the **Primary Contact** for the customer.
3.  Tap the **address** icon to open the customer's address in your default mapping application.
4.  Tap the **Call** or **Email** buttons to contact the **Primary Contact** on the customer.
5.  View summary details for the customer, including **Customer ID**, **Identity**, **Type**, **Parent Account**, and **Website**.
6.  View the default recurring contract for the customer, including **Contract ID**, **Description**, and **Basis**.
7.  View contacts for the customer, including **Name**, **Email**, **Phone**, **Title**, and **Status**. The primary contact is outlined in blue.

![](https://cdn-assets.productfruits.com/69b35cf1-7979-49f7-8000-ddc61e57d3a6)

Customer KPI cards that are configured on the web also display in the Rev.io Mobile app on the customer's **Overview**, **Servicing**, and **Quotes** tabs. Up to four cards are available without additional setup in the mobile app.