---
title: "Outlook Integration: Admin Configuration"
url: "https://help.psarev.io/en/article/outlook-integration-admin-configuration"
language: "en"
last_updated: "2026-04-29T16:31:15.863Z"
---

# Outlook Integration: Admin Configuration

The Outlook integration must be **configured in two main steps**: the **initial admin configuration** to set up the integration in your environment and **individual user configurations** to allow users to connect to their specific Outlook accounts. This article covers the process for configuring the Outlook integration for your entire Rev.io instance. 

**Each user who wants to sync their calendar with Outlook will need to complete the individual user configuration process. For information on the individual user configuration, see the** [**Outlook Integration: User Configuration**](https://help.psarev.io/en/article/outlook-integration-user-configuration) **article for more information.**

| **NOTE:** An authorized user account is required to run this integration. To support better security and audit visibility, we recommend creating a dedicated "service account" user. When configuring this integration, sign in using the service account rather than your personal user account to ensure that audit logs reflect the service account running the integration instead of the user who originally installed it. |
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Complete the steps below to configure the Outlook integration.

| **NOTE: Your organization can only configure one type of calendar integration.** If you have already enabled the Google integration, you will be unable to configure the Outlook integration. |
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1.  Click *Admin o*n the sidebar menu and select **Integrations Library**.  
    ![](https://cdn-assets.productfruits.com/444edc8a-9c61-4ad0-8b3b-11ff74759a56)  
     
2.  Click the *Marketplace* tab.  
    ![](https://cdn-assets.productfruits.com/9bbedfa7-c9f3-4797-bdf0-36a6dd5d39db)  
     
3.  Locate and select **Outlook to PSA Calendar Sync** in the *Calendar Sync* section.  
    ![](https://cdn-assets.productfruits.com/e6dfc96c-78f4-49d5-b60f-7a854ad2496c)  
     
4.  Click the **Configure** button.  
    ![](https://cdn-assets.productfruits.com/7dc3da33-b6a1-4235-96f3-70b3451d26f3)  
     
5.  The *Initial Configuration* section is automatically populated. Click the **Next** button.  
    ![](https://cdn-assets.productfruits.com/7d2e1a9b-d4c4-4606-8d1e-57b76c39a20a)  
     
6.  The *PSA Config* section is automatically populated. Click the **Next** button.  
    ![](https://cdn-assets.productfruits.com/6dfb8d72-07dd-46c5-8c92-b7b98da49573)  
     
7.  The *PSA Marketplace Config* section is automatically populated. Click the **Next** button.  
    ![](https://cdn-assets.productfruits.com/2a2b14ad-057b-4e16-ad87-df776e6cc216)  
     
8.  Use the **PSA Calendar Item Search Days in Past** and **PSA Calendar Item Search Days in Future** fields to set how far in the past/future you want the integration to sync your calendar items. Click the **Next** button.  
    ![](https://cdn-assets.productfruits.com/bc95a8e4-0bcb-4208-974f-d17104ad9b97)  
     
9.  The **Check PSA Calendar Schedule** defaults to sync at specific minutes past each hour (e.g. 3rd, 13th, 23rd, etc.). The **Check Outlook Calendar Schedule** defaults to sync at other specific minutes past each hour (e.g. 8th, 18th, 28th, etc.). You can adjust these options by clicking in each field and setting a new schedule. When you are finished adjusting the schedules as desired, click the **Finish** button.  
    ![](https://cdn-assets.productfruits.com/f50b528f-8f62-40c4-96ef-9f0d0e1bfb7f)  
     

| **10\. Each user who wants to sync their Rev.io calendar with their Outlook calendar will need to complete the individual user configuration. See the** [**Outlook Integration: User Configuration**](https://help.psarev.io/en/article/outlook-integration-user-configuration) **article for more information.** |
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