---
title: "Managing Contacts in Rev.io Billing for Use in Rev.io"
url: "https://help.psarev.io/en/article/managing-contacts-in-revio-billing-for-use-in-revio"
language: "en"
last_updated: "2026-10-21T16:52:23.705Z"
---

# Managing Contacts in Rev.io Billing for Use in Rev.io

Creating a contact in Classic Rev.io provides several field options for advanced customization. While you can configure any number of these fields when creating contacts for use in Classic Rev.io, only certain fields are mapped to your Rev.io environment. 

| **NOTE:** This article specifically addresses managing contacts in Classic Rev.io for use in new Rev.io. <br>-   For information about contacts in Classic Rev.io, see the [Managing Contacts](https://rev-io.elevio.help/en/articles/44) article. <br>-   For information about contacts in Rev.io, see the [Add/Edit Contacts](https://help.psarev.io/en/article/add-edit-contacts) article. |
| --- |

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### **Classic Rev.io Fields Visible in Rev.io**

The following Classic Rev.io fields are visible in Rev.io. Entering any information in fields other than the ones listed below can still be essential for your business processes, but the data will not be visible in Rev.io.

<table style="border:2px solid hsl(0, 0%, 60%);"><tbody><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">No.</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>Label</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><i>Definition</i></td></tr><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">1</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>Contact Type</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><p><i>The contact most recently set as Primary in Classic Rev.io becomes the primary contact in Rev.io.</i></p><figure class="table"><table><tbody><tr><td style="background-color:#FCBFC3;padding:10px;vertical-align:top;"><span style="color:hsl(0,0%,0%);"><i>While Classic Rev.io supports multiple primary contacts, Rev.io supports one primary contact.&nbsp;</i></span></td></tr></tbody></table></figure></td></tr><tr><td style="background-color:hsl(0, 0%, 90%);border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;" colspan="3"><span style="color:hsl(0,0%,0%);"><strong>Information Tab</strong></span></td></tr><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">2</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>Name</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><i>Name of the contact.</i></td></tr><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">3</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>Phone</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><i>Phone number for the contact.&nbsp;</i></td></tr><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">4</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>Email</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><p><i>Email address for the contact.&nbsp;</i></p><figure class="table"><table><tbody><tr><td style="background-color:#FCBFC3;padding:10px;"><span style="color:hsl(0,0%,0%);"><i>While Classic Rev.io supports multiple email addresses separated by a comma, <strong>Rev.io only supports one email address per contact.</strong></i></span></td></tr></tbody></table></figure></td></tr><tr><td style="background-color:hsl(0, 0%, 90%);border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;" colspan="3"><span style="color:hsl(0,0%,0%);"><strong>Company Tab</strong></span></td></tr><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">5</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>Title</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><i>Title for the contact's role within their organization.&nbsp;</i></td></tr><tr><td style="background-color:hsl(0, 0%, 90%);border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;" colspan="3"><span style="color:hsl(0,0%,0%);"><strong>Address Tab</strong></span></td></tr><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">6</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>Line 1</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><i>Line 1 for the contact's address.</i></td></tr><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">7</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>Line 2</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><i>Line 2 for the contact's address.</i></td></tr><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">8</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>City</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><i>City for the contact's address.</i></td></tr><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">9</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>State</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><i>State for the contact's address.</i></td></tr><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">10</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>Zip</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><i>ZIP code for the contact's address.</i></td></tr><tr><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:40px;">11</td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;width:150px;"><strong>Zip+4</strong></td><td style="border-top:1px solid rgb(221, 221, 221);padding:0.5rem;vertical-align:top;"><i>Additional 4 digits of the ZIP code for the contact's address, if applicable.</i></td></tr></tbody></table>

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### **Fields Visible Only in Rev.io**

These fields on the Contact Profile exist only in Rev.io and are not mapped to any fields in Classic Rev.io.

| No. | **Label** | *Definition* |
| --- | --- | --- |
| 1 | **Created** | *Date and time the contact record was created. This data is collected but not displayed in Classic Rev.io.* |
