---
title: "How To Guide: Managing Timesheets"
url: "https://help.psarev.io/en/article/how-to-guide-managing-timesheets"
language: "en"
last_updated: "2025-10-07T14:25:15.263Z"
---

# How To Guide: Managing Timesheets

1. Introduction

![1](https://export.supademo.com/renders/qp7fb9ky2s/out.png)

2. Click **Service**.

![2](https://export.supademo.com/renders/7yhgwysrp1/out.png)

3. Select **Timesheet**.

![3](https://export.supademo.com/renders/j0z2xx26dd/out.png)

4. The system will default to your own user, but you can choose another user from the *Select Tech* drop down list if necessary.

![4](https://export.supademo.com/renders/2ni62d7rv9/out.png)

5. The system will default to the current week for the weekly view, but you can use the *forward* and *backward arrows* to navigate to other weeks. Clicking the *Today* button will get you back to the current week.

![5](https://export.supademo.com/renders/t160ectc3a/out.png)

6. The weekly view at the top will display any customers the tech has created timelogs for. You will see the time for each day of the week, along with a weekly total for each customer.

![6](https://export.supademo.com/renders/vxxr4huknf/out.png)

7. Clicking on a customer row will open more detail showing each ticket that a time log was created on for that customer.

![7](https://export.supademo.com/renders/1twk8w8wra/out.png)

8. Clicking the *Ticket ID chip* is a quick link to open that ticket.

![8](https://export.supademo.com/renders/a7xm69dfc7/out.png)

9. If the ticket is still open, an *Edit Time Log* link will be available to allow you to edit the record if necessary.

![9](https://export.supademo.com/renders/03fyoi9edz/out.png)

10. Make any available changes on the time log and then **Save**.

![10](https://export.supademo.com/renders/0reu1cveke/out.png)

11. You can view *daily* **Utilization Percentage** for the selected tech, as well as the *weekly* total.

![11](https://export.supademo.com/renders/t1cfb91dqj/out.png)

12. Scrolling down just underneath the weekly view, you can see the **Daily View**.

![12](https://export.supademo.com/renders/0uxw1enhy8/out.png)

13. Use the *forward* and *backward arrows* to change the day and view individual time log records within the week you have selected at the *weekly* view level.

![13](https://export.supademo.com/renders/0gpn4tllq2/out.png)

14. Click the small *information icon* to view the notes on the time log record.

![14](https://export.supademo.com/renders/5dkbqjziqo/out.png)

15. Note that *open* ticket items will display in color but *closed* tickets are grayed out in this view.

![15](https://export.supademo.com/renders/pkjlu2oouj/out.png)

16. When you have selected a time log record in the *Daily View*, the **Time Management** section to the right will show you if the record is a billable item or not.

![16](https://export.supademo.com/renders/7kfujqf42n/out.png)

17. If the ticket is still open and you have the correct permission, you can make changes to the billable items here.

![17](https://export.supademo.com/renders/7bp3n2nhmb/out.png)

18. Make sure to **Save** if you make changes.

![18](https://export.supademo.com/renders/r4wyxn0nos/out.png)
