---
title: "How To Guide: Managing In-App Notifications"
url: "https://help.psarev.io/en/article/how-to-guide-managing-in-app-notifications"
language: "en"
last_updated: "2025-10-06T20:09:54.817Z"
---

# How To Guide: Managing In-App Notifications

1. Introduction

![1](https://export.supademo.com/renders/sohvyhcvk6/out.png)

2. Your notifications can be found under the **bell icon**. There is a chip here that will also tell you how many unread notifications you have.

If there is an emergency notification, the chip will display in red to alert you.

![2](https://export.supademo.com/renders/yrykz02wmy/out.png)

3. Clicking here will open your notification pane. Emergency notifications display in red to help them stand out.

![3](https://export.supademo.com/renders/jyrnmnhfux/out.png)

4. Once you have read the notification, the card will display in the default color for notifications that have been read, although the priority tag will still display in red.

![4](https://export.supademo.com/renders/36km7jgv03/out.png)

5. Notifications not marked as emergency will display in the default color.

They will display a *lighter* shade if they have not been read yet and the *darker* color if they have been viewed.

![5](https://export.supademo.com/renders/f7dp8y1xgc/out.png)

6. Clicking the **three dot icon** on any message will allow you to *Mark as Unread* or *Mark as Read* (depending on the status of the notification) or *Delete*.

![6](https://export.supademo.com/renders/qk2xxoh691/out.png)

7. By default, if someone is assigned as the **Tech** on a ticket, they will get a notification here letting them know they have been assigned.

Clicking on a ticket assignment notification will open the ticket.

![7](https://export.supademo.com/renders/qapiqv1tvx/out.png)

8. From the ticket, clicking the down arrow on the *Ticket Summary* section of the stage, you can view the assignment.

![8](https://export.supademo.com/renders/h1ktier5gn/out.png)

9. And you can see the assignment in the **Tech** field.

![9](https://export.supademo.com/renders/jz7j556ss7/out.png)

10. To create a new notification, click the **paper airplane icon** back at the top.

![10](https://export.supademo.com/renders/suru4iis5u/out.png)

11. Complete the fields in the modal. You can add yourself as a *recipient* if you need to remind yourself of something or you can select to send the notification to someone else. You can select multiple recipients.

Remember that selecting *emergency* priority will make the notification stand out in red.

![11](https://export.supademo.com/renders/a2ivawvfmx/out.png)

12. Click **Send** to finish the message and push the notification.

Currently, there is no *respond* functionality in notifications. You can simply read the notifications as they come in.

![12](https://export.supademo.com/renders/uxans4bm8v/out.png)

13. You will see the new message in your notification pane under the *bell icon* shortly after you send it.

![13](https://export.supademo.com/renders/xwpcfx0vlu/out.png)